OUR GUARANTEE

Returns & Refunds Simplified

We stand behind the accuracy and quality of our printing.
If we make an error, we will make it right.

Standard Card Orders All sales are final unless we make an error.

Our Printing Error We will refund or reship if we make any mistakes.

Customer Submitted Errors Customer provided spelling, artwork or information errors are non-refundable.

Standard Thank You Card Orders

Our product photos and descriptions accurately represent our products.

We do not accept return on accurately fulfilled order. However, if we ship the wrong product or make a mistake in any other way, we will take care of you with our 100% accuracy guarantee and reship the order. Otherwise all sales are finale. What you order is what you get.

Custom Printed Orders

When you submit custom information for printing, we copy-paste what you supply. We are not responsible for customer submitted errors and they are non-refundable.
Be sure to double check anything you submit to us for printing.
If we make an error on custom work, contact us within 7 days of receiving the order.
After verifying the issue, we will provide an appropriate refund or replacement.

We will request clear photographs of the error so that we can compare the finished product with the information and artwork submitted with the order.

Customer-Submitted Errors

Please review all custom information carefully before submitting an order. This includes names, addresses, phone numbers, website addresses, QR codes, spelling, punctuation, artwork and other customer-supplied content.

Because custom products are printed using the information supplied by the customer, we cannot issue refunds or free reprints for errors contained in the material submitted to us.

Shipping Loss or Damage

Orders do come with up to $100 insurance included.
If an order is never received, we may file a claim for you with USPS and reship the order.
In the case of damage, you as the receiver will have to file the claim because USPS requires most claims to be brought into a local post office for verification.

Have a Problem With Your Order?

Contact us with your order number and a brief description of the issue. If photographs are relevant, please have them available.