Privacy Policy
We take customer privacy seriously. This policy explains what information Seller Thank You Cards receives, why we need it, the services that help us process it and the choices available to you.
What This Privacy Policy Covers
This Privacy Policy applies to information handled through SellerThankYouCards.com.
It explains:
- What information we may receive
- How that information may be used
- When information may be shared with service providers
- How cookies and similar technologies are used
- How long certain information may be retained
- What choices and privacy requests are available to you
- How we work to protect customer information
Information We Receive
We do not intentionally collect personal information about you without a reason. Most identifying information we receive is information you voluntarily provide when interacting with our website.
Information You May Provide
Depending on how you use the site, this may include:
- Your name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order and purchase information
- Customer account information
- Messages submitted through a contact form
- Information supplied when participating in an optional promotion, giveaway or contest
- Artwork, text, names, addresses, URLs, logos, QR codes or other information supplied for customized printing
Information Generated Through Website Use
Our website, web server and related systems may automatically receive technical information such as IP address, browser type, device information, referring website, date and time of access and pages requested.
This type of information may be used to operate the site, diagnose technical problems, identify traffic patterns, understand how visitors reached us and improve the shopping experience.
Information We Do Not Normally Request
Seller Thank You Cards does not normally ask customers to provide highly sensitive personal information such as:
- Social Security numbers
- Driver’s license numbers
- Medical histories
- Biometric information
- Employment records
- Education records
Please do not submit sensitive personal information that is not necessary for your transaction or request.
How We Use Information
We use information primarily to provide the service you requested. This may include:
- Processing and fulfilling orders
- Creating customized printed products
- Shipping purchases
- Sending order confirmations and shipping information
- Responding to questions or customer-service requests
- Managing customer accounts
- Processing refunds, replacements or order corrections
- Preventing fraud and abuse
- Maintaining website and account security
- Improving our products and website
- Meeting accounting, tax and legal obligations
If you have chosen to receive promotional communications, we may also contact you regarding new products, promotions or other Seller Thank You Cards news.
We Do Not Sell Customer Lists
We do not sell or rent our customer list or customer personal information to third parties for money.
Information is shared with outside companies only when reasonably necessary to operate the store, fulfill your request, provide website functionality, comply with law or protect our business and customers.
Payments & Stripe
Seller Thank You Cards does not directly process or store complete payment-card numbers on our website.
Online card payments are processed through Stripe .
Information required to authorize and process a transaction is transmitted to the payment processor. Stripe processes payment information according to its own privacy, security and legal requirements.
We may receive transaction information such as payment status, transaction identifiers and limited payment-related details necessary to manage an order.
Shipping, Pirate Ship & USPS
We use shipping services to create labels and deliver customer orders.
Shipping information such as your name, delivery address and relevant shipment details may be provided to Pirate Ship and shipping carriers such as the United States Postal Service when necessary to fulfill your order.
These service providers operate under their own privacy policies and data-handling practices.
WooCommerce, Orders & Customer Accounts
Our online store uses WooCommerce functionality to provide shopping-cart, checkout, customer-account and order-management features.
When you place an order, information relating to that transaction may be stored in our website’s order records. This can include your name, contact details, billing and shipping information, products purchased and order history.
If you register for an account, information you provide in your profile may remain associated with that account. Customers may generally view or update certain account information through their account area.
Contact Forms
When you use a contact form, you may submit information such as your name, email address and message.
We use that information to read, respond to and maintain a record of your customer-service inquiry when appropriate.
Cookies
Yes, our website uses cookies. Some cookies are necessary for basic ecommerce and account functionality.
Cookies may help:
- Keep items in your shopping cart while you browse
- Maintain checkout functionality
- Keep a registered customer signed in
- Remember certain website preferences
- Support security and fraud-prevention functions
A temporary cookie may also be used when visiting a login page to determine whether your browser accepts cookies.
You may configure your browser to reject or delete cookies. Doing so may require you to sign in again, rebuild a shopping cart or may prevent certain portions of the store from operating correctly.
Third-Party Analytics
At the time this Privacy Policy was last updated, Seller Thank You Cards does not intentionally use major third-party behavioral analytics platforms to track every click, scroll or browsing action for advertising or profiling purposes.
Our web server, hosting services and ecommerce systems may still generate normal operational logs and aggregate traffic information required to operate, secure and maintain the website.
Social Media
If you interact with Seller Thank You Cards through a third-party social-media platform, that platform may receive information about your activity according to its own privacy practices.
Social networks may use their own cookies or tracking technologies independently of Seller Thank You Cards. We encourage you to review the privacy settings and policies of the social platforms you use.
Embedded Content
Our website does not routinely rely on embedded third-party content, but individual pages or articles may occasionally include content such as a video, image, social-media element or other material hosted by another website.
Embedded content can behave as though you visited the third-party website directly. That provider may collect information, set cookies or monitor interaction according to its own policies.
External Links
Our website may occasionally link to websites operated by another company or organization.
Seller Thank You Cards is not responsible for the privacy policies, security practices or content of websites we do not operate. Please review the policies of third-party websites if privacy is a concern.
Contests & Giveaways
From time to time we may choose to offer an optional contest, giveaway or promotion.
Participation is voluntary. If information such as a name, email address or other entry information is requested, that information will be used to administer the promotion and for other purposes disclosed at the time of entry.
Email Communications
We may send transactional messages necessary to manage your relationship with us, including:
- Order confirmations
- Payment-related notifications
- Shipping information
- Account notices
- Customer-service responses
If you voluntarily subscribe to marketing communications, we may also send information about promotions, new products or store news.
Marketing communications may include an unsubscribe option. Opting out of marketing does not prevent necessary transactional emails concerning an order or account.
Spam & Abuse Prevention
Certain website submissions or registrations may be screened by automated anti-spam or abuse-prevention technology.
If a service such as Akismet Anti-Spam is active on the site, information submitted through applicable forms may be processed for the purpose of identifying spam or malicious activity.
How Long We Keep Information
We retain information for as long as reasonably necessary for the purpose for which it was collected and for legitimate operational, accounting, tax, fraud-prevention and legal needs.
Order and transaction records may be retained because businesses must maintain certain financial and transaction records.
Registered account information may remain stored while an account exists, subject to information that must be retained for legal, security, tax or transaction purposes.
Files or information associated with custom-printing orders may be retained for a reasonable period to support production, customer service, dispute resolution or repeat orders.
Access, Correction & Deletion Requests
You may contact us if you would like to:
- Ask what personal information we maintain about you
- Correct inaccurate information
- Request deletion of eligible personal information
- Ask questions or express concerns about how information is used
- Opt out of future promotional communications
We may need to verify your identity before acting on certain requests.
We cannot necessarily delete information that we are required to maintain for accounting, tax, transaction, fraud-prevention, security or other legal reasons.
California Privacy Rights
California residents may have additional privacy rights under applicable California law.
Depending on the law applicable to a particular request, those rights may include the ability to request information regarding categories of personal information collected, request correction or deletion of eligible information, or obtain information about certain disclosures.
Seller Thank You Cards does not sell customer lists or personal information for money.
Where applicable law provides a privacy right to a consumer, we will not discriminate against that consumer for exercising the right.
Privacy requests may be submitted through our contact page. We may request information reasonably necessary to verify the identity of the person making the request.
Security
SellerThankYouCards.com uses HTTPS encrypted connections to protect information while it is transmitted between your browser and our website.
We also take reasonable measures intended to limit access to customer and order information to people and systems that need that information to perform legitimate business functions.
No website, internet transmission or electronic storage system can be guaranteed to be completely secure.
Children’s Privacy
Seller Thank You Cards is an ecommerce website intended for adults, businesses and online sellers.
We do not knowingly seek personal information from children under 13.
Updates to This Privacy Policy
Our privacy practices may change from time to time as our website, service providers or legal obligations change.
Updates will be posted on this page and the revision date at the top of the policy will be updated when appropriate.
Contact Us
If you have a question about this Privacy Policy, believe we are not following it, or would like to make a privacy-related request, please contact us.
Seller Thank You Cards
United States